Unfortunately once an accident or illness strikes, there’s nothing you can do to make it un-happen. But at Henry O. Baker we do the next best thing—we treat you with compassion, respect and professionalism, while doing whatever it takes to make sure that your claim receives the careful attention it deserves.

And before you ever need to file a claim, our professionals will have left no stone unturned to find you the right coverage at the best available price. Insurance doesn’t come in “one-size-fits-all” and it takes a committed, highly trained professional to find just the right fit.

We’ll also conduct regular insurance audits to make sure that your coverage has kept pace with the growth of your business or family. Needs change over time and we’ll make sure your insurance changes to meet your new circumstances.

You won’t find this kind of service with web-based companies or loud-shouting, high-pressure price choppers. But when you’ve spent the last 89 years building a bond of trust in your community, offering this level of service is just second nature.

CLAIMS SERVICE

Bad news doesn’t keep nine to five hours. So, neither do we. When trouble strikes, no matter what time of the day or night, you can rely on the claims service of your respective carrier and a helpful hand at Henry O. Baker.

Whether it’s an accident on the night shift or weekend storm damage, rest assured that the insurance experts at Henry O. Baker are ready and willing to assist with all claims. We understand that when you call us, it usually means there’s trouble and the last thing you need is extra aggravation. That’s why every Henry O. Baker agent is specially trained to get the information they need to quickly and efficiently file your claim. We are dedicated to helping you get back on the road to recovery.

We also have loss prevention tips and services that can be provided throughout your policy terms to help with cutting down on claims before they happen.

The Dover community has put their trust in the Henry O. Baker agency to meet their insurance needs for more than 89 years. Nothing makes us prouder than that endorsement of the quality of service we provide to every customer every day.

Insurance claims don’t file themselves. When you rely on the service-oriented experts at Henry O. Baker, it just seems that way.

Important Phone Numbers:

If you do have a claim, please use the contact numbers below. Your individual carrier will want to be informed directly by you. Don't worry, we will be notified that your claim has been received and will help you through the process if necessary.

Encompass – 800-588-7400
Harleysville - 800-892-8877
Hartford - 800-327-3636
Progressive – 800-776-4737
Selective - 866-455-9969
Selective Flood - 87-348-0552
Travelers of NJ (Personal Lines)– 800-252-4633
Travelers (Commercial Lines)– 800-238-6225
Travelers Flood - 800-505-0193
AIG – 877-399-6442 all claims except workers comp.
AIG – 866-642-5246 workers comp.
Peerless - 800-52-7152
CNA - 877-862-2727
Merchants Mutual - 800-952-5246
Penn National - 800-766-2245

*Note: Workers Compensation claims MUST be called in directly by the employer.

If you don't see a number for your insurance company, please call our office.